Shipping policy




SHIPPING DETAILS

  • Free Shipping: Applies to US contiguous states for orders over $400. 

    (Alaska, Hawaii, Puerto Rico, and Guam are excluded from free shipping.)

  • Processing Time: Orders are processed and shipped within 1 to 2 business days from the purchase date. Orders placed over weekends or holidays are processed the next business day. 
  • Shipping Cannot Be Changed: Once an order is placed, shipping details or products cannot be changed, modified, or cancelled. No exceptions.
  • Delivery Timeline: Standard US shipping typically takes 3-8 business days from the shipment date. Weekends and holidays are excluded from stated delivery times.
  • Tracking: A shipping confirmation email with tracking information is sent upon dispatch for all orders.
  • Shipping Restrictions: UPS does not deliver to PO Box, FPO/DPO/APO addresses. Commercial/business addresses are preferred for B2B delivery

 

SHIPPING COST

REGION

SHIPPING DAYS

COST (USD)

US Contiguous (excludes AK, HI, PR, Guam)

3-8

$22.85 (Free for orders >$400)

US Non-Contiguous: AK, HI, PR, Guam

See weights below

See table below

 

NON-CONTIGOUS US RATES:
Alaska, Hawaii, Puerto Rico, & Guam

 

SHIPPING SERVICE

WEIGHT RANGE

COST (USD)

Economy

0.0lb - 1.0lb

$25.29

Economy

1.01lb - 2.0lb

$25.29

Economy

2.01lb - 3.0lb

$25.29

Economy

3.01lb - 5.0lb

$25.29

Economy

5.01lb - 10.0lb

$25.29

Economy

10.1lb - 15lb

$25.29

Economy

15.1lb - 20.0lb

$26.21

Economy

20.1lb & UP

$26.21

*Bulk/Wholesale Orders:
For freight or volume orders, please contact us (partners.usa@bephor.com) for rates and arrangements.

 

DELIVERY ISSUES

  • Incorrect Address/Recipient Absence: Shipping fees are non-refundable for returned packages due to incorrect, incomplete, or unclear addresses. A refund will be issued minus shipping costs and any applicable return or handling fees.
  • Missed Delivery: If a package is returned due to failed delivery attempts, a refund (minus shipping and return fees) will be processed.
  • Delays: Delivery times are estimated. Delays outside our control, such as customs or carrier issues, may occur.