Shipping policy
SHIPPING DETAILS
-
Free Shipping: Applies to US contiguous states for orders over $400.
(Alaska, Hawaii, Puerto Rico, and Guam are excluded from free shipping.)
- Processing Time: Orders are processed and shipped within 1 to 2 business days from the purchase date. Orders placed over weekends or holidays are processed the next business day.
- Shipping Cannot Be Changed: Once an order is placed, shipping details or products cannot be changed, modified, or cancelled. No exceptions.
- Delivery Timeline: Standard US shipping typically takes 3-8 business days from the shipment date. Weekends and holidays are excluded from stated delivery times.
- Tracking: A shipping confirmation email with tracking information is sent upon dispatch for all orders.
- Shipping Restrictions: UPS does not deliver to PO Box, FPO/DPO/APO addresses. Commercial/business addresses are preferred for B2B delivery
SHIPPING COST
|
REGION |
SHIPPING DAYS |
COST (USD) |
|
US Contiguous (excludes AK, HI, PR, Guam) |
3-8 |
$22.85 (Free for orders >$400) |
|
US Non-Contiguous: AK, HI, PR, Guam |
See weights below |
See table below |
NON-CONTIGOUS US RATES:
Alaska, Hawaii, Puerto Rico, & Guam
|
SHIPPING SERVICE |
WEIGHT RANGE |
COST (USD) |
|
Economy |
0.0lb - 1.0lb |
$25.29 |
|
Economy |
1.01lb - 2.0lb |
$25.29 |
|
Economy |
2.01lb - 3.0lb |
$25.29 |
|
Economy |
3.01lb - 5.0lb |
$25.29 |
|
Economy |
5.01lb - 10.0lb |
$25.29 |
|
Economy |
10.1lb - 15lb |
$25.29 |
|
Economy |
15.1lb - 20.0lb |
$26.21 |
|
Economy |
20.1lb & UP |
$26.21 |
*Bulk/Wholesale Orders:
For freight or volume orders, please contact us (partners.usa@bephor.com) for rates and arrangements.
DELIVERY ISSUES
- Incorrect Address/Recipient Absence: Shipping fees are non-refundable for returned packages due to incorrect, incomplete, or unclear addresses. A refund will be issued minus shipping costs and any applicable return or handling fees.
- Missed Delivery: If a package is returned due to failed delivery attempts, a refund (minus shipping and return fees) will be processed.
-
Delays: Delivery times are estimated. Delays outside our control, such as customs or carrier issues, may occur.